[Knowledgebase/FAQ] Recently Changed Articles

How to enable search on a journal I have subscription to?

Fri, 08 Jan 2010 14:57:14 GMT

To correct this issue please perform following steps: - Open QUOSA Information Manager. - Select QUOSA ->Subscriptions... - Subscriptions window should open. - click on button - Download PubMed journals - Locate desired journal title and put a check mark in the box next to it to select. - Fill out Username and Password information. - (If required) check Select Publisher check box and pick a publisher from drop-down list. - Press Apply Changes and Quit button. - Run search on PubMed ID from desired journal

Quosa will not load pdf files into the viewer pane

Thu, 25 Jun 2009 15:09:24 GMT

In Finder select any PDF file. Right-mouse click on it and select Open With -> Other... option Select Adobe Reader from the list of applications. Make sure "Always Open With" option is checked before you click Open button. If it doesn't solve the problem, please contact support@quosa.com

My Sigma button does not appear to be working.

Tue, 23 Jun 2009 19:06:45 GMT

f you have a Mac, please check that the version is Mac OS X 10.3 or higher (earlier versions are not supported by QUOSA); also check that you have the most recent version of QUOSA (go to http://www.quosa.com/downloads.html where the most recent versions are posted).

I received a notice about a crash report. What does it mean?

Tue, 23 Jun 2009 19:05:28 GMT

Your registration for some reason could not reach our server. As a result, it brought up the dialog box you saw, asking you to forward the report to us. There is nothing else you need to do.

Is there any particular order to installing EndNote and QUOSA?

Tue, 23 Jun 2009 19:04:56 GMT

If you install Endnote after installing QUOSA, you should shutdown QUOSA and restart it.

Which citation managers work with QUOSA?

Tue, 23 Jun 2009 19:04:14 GMT

Endnote, Reference Manager, ProCite, and Refworks.

What is an authorization code used for?

Tue, 23 Jun 2009 19:03:43 GMT

An authorization code is used by QUOSA for user identification. You do not need to do anything with this code during registration, but we may ask for it when responding to your support questions.

When the alerts come in and Lotus Notes is open, it brings Notes to the front and the alert shows up as an unsent message. If I

Tue, 23 Jun 2009 19:03:14 GMT

Lotus Notes has a setting where you can enable or suppress sending messages requested by other applications. If this setting is in "not allow" mode, Notes will ask your permission to send the pending alert. At the same time, this alert email has as its destination your address because it is the destination address you put into your alert configuration. Please check with your IT department how to enable sending messages in Lotus Notes for alerts.

Can I view PDF files with Adobe Reader instead of Preview?

Tue, 23 Jun 2009 19:02:30 GMT

Preview is usually the default PDF file viewer on the Mac. Do the following to to make Adobe Reader the default: 1. Control-click on a PDF on your desktop. 2. Select Get Info. When the Info dialog appears, click on the Open with... pop-up and choose Adobe Reader. All PDF's will now be opened with Adobe Reader instead of Preview.

What version of Adobe Acrobat is supported by QUOSA MAC?

Tue, 23 Jun 2009 19:02:05 GMT

QUOSA supports Adobe Acrobat Version 6 and above. Certain QUOSA features, such as highlighting, work only with Version 7 or later versions.

Metadata is missing

Mon, 22 Jun 2009 17:35:58 GMT

Attempt to repeat retrieval from the channel. If you continue to have problems, send the following information to support@quosa.com: For PubMed channel: the PubMed IDs (PMIDs) for the articles For OvidSP channel: Database, Ovid Unique ID or journal For WOK Channel: Database, Unique ID or journal Scopus Channel: Search query, DOI or or journal We will try to replicate the problems and identify the cause.

Cannot download full text from sfx / linkout / or Ovid Full text link

Mon, 22 Jun 2009 17:35:40 GMT

In general, you need to have subscriptions to the journals you want to retrieve from (either personal or institutional subscriptions). If you do not, and if the full articles are not available for free, QUOSA will retrieve only the abstract, but not the full article (even if a journal is linked via PubMed). • There may be other reasons as well for not being able to retrieve full articles: • A particular PDF may cause a problem (try to open it as an html version first) • An anti-virus program, firewall, or pop-up blocker can cause problems in retrieving PDF articles. • Older articles may not be available electronically or may only have abstracts • Sometimes journals change publishers and over time the mechanics for full-article retrieval may change (when we discover this, we modify our retrieval mechanism to work with the new publisher). Similarly, some publishers change the format of their links or their intermediate pages, which prevents QUOSA from retrieving the full article (once again, in these situations we attempt to 'fix' our retrieval mechanism). If you continue to have problems retrieving full articles, please contact support@quosa.com .

Cannot download full text, even though we have IP subscription for the journal

Mon, 22 Jun 2009 17:34:27 GMT

There can be a number of reasons for this problem, some having to do with the kinds of subscriptions, how journals are accessed (for example, via user and password codes or via IP-enablement), and so on. If the problem is not with the user’s subscriptions or journal access, send the following information to support@quosa.com: • Search query details and limits if any • For PubMed channel: the PubMed IDs (PMIDs) for the articles • For OvidSP channel: Database, Ovid Unique ID or journal • For WOK Channel: Database, Unique ID or journal • Scopus Channel: Search query, DOI or or journal

How to import PDFs or document archives to QUOSA IM

Mon, 22 Jun 2009 17:32:59 GMT

How do I add a PDF to an existing record in a folder? In other words, let's say that I do a search one day and retrieve metadata to create record, and then get the PDF on a later date. How do I link the PDF to the record in the folder? There are 2 options available: If PDF stored on local/ shared drive: 1. right click on the article 2. select "Associate with a File" OR If the initial search was done on PubMed channel: 1. right click on the article 2. select "Retrieve PDF s for selected article(s)"

Searches / Folder disappeared after Windows or QUOSA IM crash

Mon, 22 Jun 2009 17:31:29 GMT

We can only recover the folders, which were previously saved to your hard disk. To recover folders do the following: 1. Select Tools->Recover Data->my Folders. Follow prompts 2. How to move QUOSA’s data from old to a new computer 3. Locate Quosa data folder. Location can be found by selecting Settings->Algorithm settings in QUOSA IM. Note location of data folder – default location is: C:\Documents and Settings\user_name\Local Settings\Application Data\Quosa\Data 4. Copy data folder to desired location on new computer

To export references from Reference Manager to a file, do the following:

Mon, 22 Jun 2009 17:30:38 GMT

1. Open the database from which you will export, select the references you want to export. 2. Sort the references if necessary. (You can click on a column heading to quickly sort by that field.) References are exported in the order in which they are listed in the Reference list window. (Highlighted references are unselected during a sort, whereas marking is remembered until you close the database.) 3. Click Export from the Reference Manager File menu. 4. Next to the File name text box, click the ellipsis button to display a file dialog. 5. In the file dialog, do the following: 1. Enter a name for the exported file and use the "Save in:" list to specify where it should be saved. 2. Under the "Save File as Type" list at the bottom of the dialog, select the type of files to view in the open folder as text files. 3. Click OK to create the file and return to the Export References dialog. Note: The Export feature creates a new file; it does not append to an existing file. If you enter the name of a file that already exists, you will be advised to enter a different filename. 6. Select an output format: RIS. 7. Under "References options" select the group of references you wish to export. 8. Click Export.

To export a library from Endnote to a file, do the following:

Mon, 22 Jun 2009 17:30:18 GMT

1. If Endnote is not already open with the library you want to export, then click Open >Open Library... on the File menu in Endnote, and click on the Library name you want to export. 2. Make sure that "Show All" is selected in the Styles drop down list on the toolbar. In EndNote X2, you need to select the “Show All Fields” option in the styles drop down list. If you don’t see this, choose “Select Another Style”. This brings up a dialog box, where you should select the style name “Show All Fields” with Category “Generic”. 3. In EndNote X2, select either All References or the Group of references that you want to export. Also in X2, you can select the specific references you wish to export, if not the whole set. 4. Click File >Export… : The Save As dialog appears. In EndNote X2, be sure that the Output Style box has “Show All Fields” selected. Also for X2, note that EndNote will export all the references displayed in EndNote (but only these), unless you have selected specific references AND the “Export Selected References” check box is ticked. 5. Enter a name for the file to be exported. 6. Click OK.

Cannot import references from Citation Manager into QUOSA IM

Mon, 22 Jun 2009 17:29:31 GMT

Import from Endnote (EN): 1. Verify that data in import file is in correct format. 2. If the format is wrong, correct EN output styles Correct format example: Reference Type: Journal Article Record Number: 13 Author: Aslak, Rautio; Mats, Eliasson; PASCAL, Stegmayr Birgitta DTBS- Year: 2008 Title: Favorable Trends in the Incidence and Outcome in Stroke in Nondiabetic and Diabetic Subjects: Findings From the Northern Sweden MONICA Stroke Registry in 1985 to 2003 Journal: Stroke 1970 Volume: 39 (12) Issue: 12 Pages: 3137-3144 Accession Number: 090048895 Abstract: Background and Purpose-Several studies indicate a declining case-fatality and mortality in stroke. Little is known about time trends in stroke for subjects with diabetes. The purpose of this study was to compare time trends in incidence, case-fatality and mortality for stroke patients with or without diabetes. Methods-This study was based on the Northern Sweden MONICA Project Stroke registry during 1985 to 2003. 15 382 patients, aged 35 to 74 years, were included in the study. 11 605 had a first-ever stroke and 3777 had a recurrent stroke. In both men and women previously diagnosed diabetes was found in 22.8%. Results-The incidence of stroke was 5 and 8 times higher in diabetic subjects than in nondiabetics, in men and women, respectively. Incidence of first-ever stroke decreased for nondiabetic men, probability value <0.001, and for diabetic women, probability value=0.012. Recurrent stroke incidence declined highly significant, probability value <0.001, in all but diabetic men. For diabetic women, the decrease in incidence in first and recurrent stroke was significantly greater than in nondiabetic women. Case-fatality and mortality in stroke declined for all groups except diabetic women with first-ever stroke. The time trends in case fatality and mortality did not differ significantly between nondiabetic and diabetic patients. Conclusion-The incidence of stroke declined in both nondiabetic and diabetic subjects except for diabetic men and for nondiabetic women with first-ever stroke. Case-fatality in first-ever stroke declined for all but diabetic women. This led to a decreased mortality over the 19-year period for both groups. This is the first time that the decline in stroke incidence is reported in this MONICA population. Incorrect format example: TY - BOOK AU - Markey, K. AU - Atherton, P. PY - 1978 BT - ONTAP Online Training an Practice Manual for ERIC Data Base Searchers CY - Syracuse: PB - Syracuse University N1 - ONTAP Online Training an Practice Manual for ERIC Data Base Searchers N1 - Cited By (since 1996): 10 Export Date: 24 March 2009 ID - 5 ER – Note: The first step in the overall process to import records from citation management software, starts with the export of the citations from the reference software database (“library”) to a text file.

Cannot export references from QUOSA to Citation Manager

Mon, 22 Jun 2009 17:28:52 GMT

Make sure that the user has selected the citation manager they intend to use: 1. Open QUOSA IM 2. In menu select Settings -> Citation Manager -> Select Citation Manager 3. Verify that correct citation manager is marked with checkmark.

My QUOSA Information Manager became reader (lost some functionality).

Mon, 22 Jun 2009 17:26:52 GMT

1. Verify that the computer is connected to to the Internet BEFORE starting QUOSA IM. 2. Ask the customer to Restore Default Settings: 1. Open QUOSA IM 2. Click on Settings->Restore Default Settings 3. After QUOSA restarts, it should get a valid registration from LS. 4. If QIM is still not restored to full functionality: 1. Rename quosa.ini file and re-register. 2. Navigate to: 3. C:\Documents and Settings\user_name\Local Settings\Application Data\Quosa 4. Rename quosa.ini file 5. When QUOSA IM initiates re-register

How can I transfer my QUOSA data when switching from one platform to another (for example, PC to Mac)?

Mon, 22 Jun 2009 17:24:32 GMT

When switching to a different platform, data files cannot simply be copied or moved, the format of the files is different on the two platforms. There are two methods for the user to transfer data. 1. If the user's subscription includes Virtual Library the user can publish their local data into a VL from one platform and then download content from that VL into QUOSA IM on the new platform and transfer content to a My Folder folder within QIM on their new machine. 2. User may try exporting data into XML format file and importing the file into QIM on the new platform.

Can I switch my license from one platform to another (for example, PC to Mac)?

Mon, 22 Jun 2009 17:24:01 GMT

You may switch between Windows and Mac computers within the same license class (i.e. standard or pro) without any additional charge. Please download QUOSA from http://www.quosa.com/downloads.php to the other computer, install it, and register again. Send an email to support@quosa.com when you are done and we will transfer your license.

I received a notice about a crash report. What does it mean?

Mon, 22 Jun 2009 15:36:36 GMT

Your registration for some reason could not reach our server. As a result, it brought up the dialog box you saw, asking you to forward the report to us. There is nothing else you need to do.

How do we enable a multi-user Lab Pack?

Mon, 22 Jun 2009 15:36:26 GMT

How do we enable a multi-user Lab Pack?

How do I add a PDF to an existing record in a folder?

Mon, 22 Jun 2009 15:25:10 GMT

PROBLEM: How do I add a PDF to an existing record in a folder? In other words, let's say that I do a search and then get the PDF on a later date. How do I link the PDF to the record in the folder? SOLUTION: There are 2 options available: 1. If PDF stored on local/ shared drive: a. right click on the article b. select "Associate with a File" 2. If the initial search was done on PubMed channel: a. right click on the article b. select "Retrieve PDFs for selected article(s)"